Privacy Policy

Introduction

EDS SOFTWARE LIMITED COMPANY ("EDS Software," "we," "our," or "us") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or interact with our AI software and digital service offerings.

This policy is intended to provide clear information about our privacy practices. It does not create contractual rights beyond those required by applicable law.

Information We Collect

We may collect information that you provide directly to us and information collected automatically when you use our website.

• Contact form information: name, email address, subject, message content, and any other details you choose to submit.
• Analytics data: pages viewed, referring pages, interaction events, approximate location, session duration, and similar usage information.
• Cookies and tracking data: cookie identifiers, consent preferences, and related browsing signals.
• Browser and device information: IP address, browser type, device type, operating system, language settings, and technical logs.

How We Use Your Information

We use collected information to operate our website, provide services, and communicate with visitors and customers. This includes responding to inquiries, preparing project discussions, improving our services, maintaining website performance, measuring engagement, preventing misuse, and supporting security and fraud prevention.

We may also use aggregated or de-identified information to understand trends and improve our AI solutions, user experience, and business operations.

Cookies and Tracking Technologies

Our website may use cookies, pixels, local storage, analytics tools, and similar technologies to remember preferences, understand how visitors use the website, improve content, and support security. You can control cookies through your browser settings. Some website features may not work correctly if cookies are disabled.

Sharing of Information

We do not sell personal information. We may share information with trusted service providers who help us operate our website, analytics, hosting, security, communications, and business systems. These providers are expected to process information only for the services they provide to us.

We may also disclose information if required by law, to protect our rights and systems, to investigate suspected misuse, or as part of a business transaction such as a merger, acquisition, or reorganization.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

Third-Party Services

Our website may include links, embeds, analytics providers, map services, hosting platforms, or other third-party services. These third parties may process information under their own privacy policies. We encourage you to review their policies before interacting with those services.

International Data Transfers

Because digital services and infrastructure may operate across borders, information may be processed in countries other than the country where you live. When information is transferred internationally, we take reasonable steps to protect it in accordance with applicable privacy and data protection requirements.

Your Rights

Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of personal information. You may also have the right to object to certain processing, request data portability, or withdraw consent where processing is based on consent.

To make a privacy request, contact us using the details below. We may need to verify your identity before responding.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, complying with legal obligations, resolving disputes, and improving our services.

Children’s Privacy

Our website and services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. The updated version will be posted on this page with a revised “Last updated” date.

Contact Information